Privacy Policy for Mindless Creative
Last updated: [12/09/2025]
Mindless Creative (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [https://mindlesscreative.com
] (the “Website”) or our services.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide to Us
Contact details (name, email address, phone number, company) when you complete forms or get in touch.
Project details you share when enquiring about or purchasing our services.
Billing information when payments are made.
b) Information Collected Automatically
Technical data: IP address, browser type, operating system.
Usage data: pages visited, time on site, navigation patterns (via analytics tools like Google Analytics).
Cookies and similar technologies (see our Cookies Policy).
c) Information from Third Parties
If you connect with us via social media or third-party platforms, we may receive basic profile data in line with your privacy settings on those platforms.
2. How We Use Your Information
We use your information to:
Provide, operate, and maintain our Website and services.
Respond to enquiries and communicate with you.
Deliver contracted web design, hosting, and support services.
Process payments and invoices.
Improve our Website, services, and customer experience.
Carry out analytics and measure marketing effectiveness.
Comply with legal and regulatory obligations.
3. Legal Basis for Processing
We process personal data under the following bases:
Contract – to provide the services you have requested.
Consent – when you opt in to newsletters, cookies, or marketing.
Legitimate Interests – e.g., to improve services, prevent fraud, secure our systems.
Legal Obligation – to comply with financial or regulatory requirements.
4. How We Share Information
We do not sell your personal data. We may share data with:
Service providers – e.g., hosting, analytics, payment processors.
Professional advisors – accountants, legal advisors if required.
Authorities – if required by law or to protect our rights.
All third parties are required to respect your privacy and protect your data in line with GDPR or equivalent standards.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined above:
Client/project data: retained for the duration of the project and as required for tax/accounting (typically 6 years).
Analytics data: retained according to the tool’s standard settings (e.g., Google Analytics).
Marketing data: until you unsubscribe or request deletion.
6. Security of Your Information
We take appropriate technical and organisational measures to secure your personal data, including:
Encrypted connections (HTTPS/SSL).
Secure hosting environments.
Regular updates, monitoring, and access controls.
Backups and recovery systems.
7. Your Rights
Under GDPR and similar laws, you have the right to:
Access the personal data we hold about you.
Correct or update inaccurate data.
Request deletion of your data.
Object to or restrict processing.
Withdraw consent (for marketing/optional services).
Request a copy of your data in a portable format.
To exercise these rights, contact us at hello@mindlesscreative.com
8. Third-Party Links
Our Website may link to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
Mindless Creative
Email: hello@mindlesscreative.com